Introduction
Panthera understands the importance of privacy and is committed to protecting the personal information of its customers. This policy outlines how we collect, use, and safeguard your data.
Information We Collect and How It’s Used
Panthera collects personal information, such as your name, address, telephone number, and email, only when voluntarily submitted. This information may be required for:
- Processing purchases made through our website or during promotional activities.
- Providing updates on products, events, or promotional materials.
- Sending newsletters, electronic updates, or product launch information.
Providing personal information is optional; however, failure to do so may limit our ability to deliver certain services, such as promotional updates, product information, or after-sales support.
Additionally, we may collect non-personal information, such as the date, time, and duration of website visits or the most commonly accessed pages. This data is generally anonymized and not linked to individual users unless accessed via email links we have sent.
Passive Information Collection
Certain anonymous information is collected automatically as you navigate our website. This may include:
- Cookies: Small data files stored on your computer to enhance your browsing experience.
- Session Cookies: Temporary files used to improve navigation and collect aggregate statistics, erased when you close your browser.
- Persistent Cookies: Files that remain on your device to store preferences or login details for future visits.
- Internet Protocol (IP) Addresses: Used for diagnosing server issues, reporting aggregate usage, and optimizing your website experience.
- Internet Tags (e.g., single-pixel GIFs): Collect information like browser type and IP address for website performance analysis.
- Navigational Data: Includes log files and clickstream data used for system management and improving content.
You can manage cookie settings through your browser; however, disabling cookies may limit website functionality.
Sharing of Personal Information
Panthera may share your data with:
- The Panthera Family: This includes subsidiaries, franchisees, and related entities. Any shared use of data will comply with this policy.
- Third-Party Service Providers: Companies engaged to fulfill orders, assist with promotions, or provide technical support. These entities are authorized to use personal information only for the specified purpose.
We do not sell personal information to third parties. With your consent, we may send marketing materials on behalf of our business partners without sharing your personal data directly. In compliance with legal requirements, we may disclose information to law enforcement or other authorities.
Security of Personal Information
Panthera takes reasonable measures to secure stored data using controlled facilities and restricted access. Despite our efforts, we cannot guarantee complete security of online communications.
Access and Control
You may request to review, update, or delete your personal information by contacting us. Please provide specific details about when the data was submitted to expedite the process. Requests are typically processed within 14 days.
Links to Other Sites
Our website may contain links to third-party sites. Please review their privacy policies as we are not responsible for their practices.
Changes to This Privacy Policy
This policy may be updated periodically. Any changes will not retroactively alter how previously collected information is handled.
Contact us
If you have any questions about our Panthera Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at:
Info@accuraylimited.com
For all your support inquiries, please email Panthera Support. Responses will be provided during call center business hours.
Tel: +92-21-38400050
If you prefer to speak directly with a representative, our Presales Support team can assist you with questions about current product availability, configuration, and compatibility issues.